Personal Data Processing
 – ferry-online.ch

All personal information collected, stored, transmitted or processed here or through this webserver will be used in accordance with the European General Data Protection Regulation (GDPR), which has come into force on May 25, 2018. Personal information such as surname, first name, addresses, passport numbers, credit/debit card details etc. they do not remain in our database, but transmitted via our webserver by means of Liknoss to their respective Third Party Suppliers, such as ferry operators, hotels and banking institutions. This information will be stored in the respective databases for the time necessary to enable, modify, delete or update your reservation or finalize your purchase. Such data will therefore be used only for the declared purpose and only for a limited period of time with explicit consent. They will then be deleted or eventually reused for remarketing campaigns, but only with further and explicit consent.


You should read this text together with our cookie policy and the terms and conditions of the respective shipping companies issued on the date of issue of the tickets or services chosen.

What types of personal data do we provide?

• Information you provide to us to fulfill and manage your reservation. For example, name, address, email, contact details, date of birth, gender, passport number, vehicle details or payment information. The exact information needed depends on the requirements of the respective shipping companies.

• Information you have shared with us through social media sites such as Facebook or Twitter.
• Information about how you use our websites, customer contact centers and mobile phone applications.

What is your personal information used for?


• To fulfill and manage your reservations.

• To provide status reports, e.g. Departure changes, delays, etc.

• To customize services according to your needs.

• Carry out market analysis and research.

• To improve our website, products and services.

• For business management and administrative reasons.

• To carry out marketing and remarketing actions, but only with explicit consent.

Your rights regarding your personal data.


You have the right to update or change your information at any time, to request a copy of any information that you have provided to us or that we have sent to a third party provider.

If you believe that we have mishandled your data or that we have violated your rights under the European Data Protection Regulation mentioned above, you can inform us via our customer service or lodge a complaint with the supervisory authority responsible for data protection in your country or in the country where the alleged infringement occurred. You can find a list of data protection officers in the EU here (http://ec.europa.eu/justice/article-29/structure/data-protection-authorities/index_en.htm)

Right to be forgotten
: You can send a request at any time to delete your personal data if it is no longer necessary.

The right to withdraw consent
: You can withdraw or limit your consent to the marketing or processing of your personal data.

Changes to these Terms


ferry-online.ch reserves the right to make changes to this data protection declaration at any time to adapt to possible changes in applicable data protection legislation. However, the customer will only be informed in writing via E-Mail if such changes are material. For the concept of relevance, please refer to the legislation itself (Link to the GDPR).

Protezione dei dati – ferry-online.ch: back to ferry-online.ch